Privacy policy

Villarani Govender Attorneys Inc. (“the Firm”, “we”, “us”, “our”) is a personal liability company incorporated in South Africa. We are committed to protecting the privacy of our clients and website visitors. This policy outlines how we process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Data Collection for Claim Assessments

When you utilize our automated RAF Enquiry system, you expressly consent to Villarani Govender Attorneys Inc. processing your personal, accident, and sensitive medical data in terms of the Protection of Personal Information Act (POPIA). This information is collected solely to evaluate the merits of a potential claim for later review by an attorney. Submission of this data does not imply that we have accepted your case, nor does it establish an attorney-client relationship or a formal legal mandate.

2. No Attorney-Client Relationship and Disclaimer

While we collect sensitive information to assess potential claims, the submission of personal data via our online automated enquiry forms does not create an attorney-client relationship or a formal legal mandate. VG Attorneys is not your legal representative until a written mandate agreement is formally signed by both parties. The information on this website is for general informational purposes only and does not constitute definitive or tailored legal advice.

3. Disclosure of Information

We do not sell or trade your personal information. We may share it with:

  • Third-Party Operators: Professional experts, advocates, or service providers assisting in your case.
  • Legal Requirements: When compelled by law, court order, or regulatory bodies.
  • Cross-Border Transfers: Only if the recipient country provides an adequate level of protection or with your consent.

4. Information Security

We implement appropriate technical and organisational measures to safeguard the integrity and confidentiality of your data. This includes secure databases, firewalls, and restricted access protocols. In the event of a data breach, we will notify the Information Regulator and affected data subjects as required by law.

5. Your Legal Rights

Under POPIA, you have the right to:

  • Access: Confirm if we hold your information and request a copy.
  • Correction: Request the update or correction of inaccurate data.
  • Objection: Object to processing based on reasonable grounds.
  • Deletion: Request the destruction of information we are no longer authorised to retain.

6. Retention of Information

We retain personal information only for as long as necessary to fulfil the original purpose or as mandated by legislation governing the legal sector (e.g., the Legal Practice Act).

7. PAIA Manual

In terms of the Promotion of Access to Information Act (PAIA), we maintain a manual that outlines the records we hold and how they may be accessed. This manual is available on our website or upon request at our Pretoria office.

8. Contact Our Information Officer

For any queries regarding this policy or to exercise your rights, please contact our Information Officer:

  • Attention: Villarani Govender
  • Email: info@vginc.co.za
  • Address: Building B Office 11, Heuwelsig Office Park, Centurion, 0173